A medical emergency? A doctor comes to your home.

Available 7 days a week, from 08:30 to 19:30.

Our doctors come to your home for any medical emergency, safely, with reimbursement covered by health insurance.

Available 7 days a week, from 08:30 to 19:30.

Our doctors come to your home for any medical emergency, safely, with reimbursement covered by health insurance.

Reimbursed by health insurance

Illustration of home medical services

Our interventions

Our doctors handle a wide range of medical emergencies, from a decline in general condition to technical procedures such as suturing or inserting a urinary catheter. They perform on site the main examinations of an emergency center: clinical examination, ECG, ultrasound, rapid tests, blood tests with quick results, and minor surgical procedures.

For children aged 0 to 16, our pediatricians provide pediatric home emergencies.

Emergency and trauma
  • Wounds & cuts (sutures if necessary)

  • Falls, bruises, sprains, strains

  • Sports injuries

  • Back pain and low back pain

  • Other musculoskeletal pain

Infectious diseases
  • Fever & flu

  • Respiratory infections (pneumonia)

  • ENT infections (tonsillitis, sinusitis, otitis)

  • Urinary tract infections (cystitis, pyelonephritis)

  • Abscesses (incision if necessary)

  • Conjunctivitis

Illustration of a medical service
General disorders
  • Asthma attacks

  • Palpitations

  • Vomiting & diarrhea

  • Dehydration

  • Headaches & migraines

  • Allergic reactions

  • Skin rashes

Specific support
  • Intravenous medication infusion

  • Bladder catheterization

  • Psychiatric distress

  • Inflammatory diseases

  • Palliative care

  • Hospitalization at home

A pediatrician at home, simply.

Our pediatricians examine children from 0 to 16 years old at your home, 7 days a week from 8:30 AM to 7:30 PM. Reimbursed by health insurance.

A pediatrician examines a child at home

A doctor at your home, from Rolle to Montreux

Docadom operates across the entire north shore of Lake Geneva, from Rolle to Montreux, including La Sarraz.

60+

Municipalities served in the canton of Vaud.

400k

Inhabitants within intervention range.

60 to 90 min

Average doctor arrival time.

Main municipalities covered

Lausanne and its surrounding area

Lausanne · Pully · Lutry · Renens · Crissier · Ecublens · Saint-Sulpice · Le Mont-sur-Lausanne · Epalinges · Cheseaux · Romanel · Cugy

Lavaux & Riviera (towards Montreux)

Cully · Chexbres · Saint-Saphorin · Vevey · La Tour-de-Peilz · Clarens · Montreux · Chernex

La Côte (towards Rolle)

Préverenges · Morges · Tolochenaz · Saint-Prex · Aubonne · Allaman · Rolle

Gros-de-Vaud

La Sarraz · Cossonay · Penthalaz

A phone call or just a click for a home medical consultation.

A phone call or just a click for a home medical consultation.

Illustration of a request for a medical consultation by phone or via the app

1

Make a request

By phone (021 845 45 45) or via our app. You can request a medical consultation for yourself or a loved one.

Illustration of a request for a medical consultation by phone or via the app

1

Make a request

By phone (021 845 45 45) or via our app. You can request a medical consultation for yourself or a loved one.

Illustration of a doctor making a home visit

2

Our doctor is traveling

The doctor arrives at the indicated address by electric bicycle, equipped with cutting-edge equipment that enables a reliable diagnosis and immediate treatment.

Illustration of a doctor making a home visit

2

Our doctor is traveling

The doctor arrives at the indicated address by electric bicycle, equipped with cutting-edge equipment that enables a reliable diagnosis and immediate treatment.

Illustration of coverage for a medical consultation

3

Support

The consultation is covered by basic health insurance. A report is sent to your primary care physician, and you are provided with the necessary medication for 24 hours.

Illustration of coverage for a medical consultation

3

Support

The consultation is covered by basic health insurance. A report is sent to your primary care physician, and you are provided with the necessary medication for 24 hours.

Our mission

Health at your place, differently

7 days a week from 8:30 a.m. to 7:30 p.m.

Coverage: Lausanne and surrounding area

Reimbursed by health insurance

Learn more

At Docadom, our mission is simple: make medical care accessible to everyone, directly at home, by combining medical expertise with human closeness.

Our team, made up of qualified and committed professionals, acts with responsiveness, precision, and kindness. Every situation is unique: we adapt our care to provide you with high-quality support, in the comfort of your home.
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Patients reported faster access and high satisfaction when using Docadom.

Preparing for the consultation

By following these simple guidelines, you will help us maximize the effectiveness of your consultation.

Illustration of a medical service
Illustration of a medical service
1
When you call us on 021 845 45 45:
  • Full name

  • Patient's date of birth

  • Insurance card

  • Reason for call and medical history

  • Phone number where you can be reached

  • Email

  • Name of the primary care physician

  • Exact address of the visit location (access code, building, floor number, door number, name on the intercom)

Illustration of a medical service
2
Prepare your medical documents:
  • List of regular medications (or bring their packaging)

  • List of allergies

  • Recent documents (lab results, hospital records, ECGs, X-rays…)

3
While waiting for the doctor to arrive:
  • Stay home

  • Keep your phone close at hand

  • Keep all pets in a separate room for safety and hygiene reasons.

Tips

Reliable advice, written by our doctors

Prevention, well-being, first aid: access clear, practical articles to better understand your health every day.

Explore our content and benefit from useful advice accessible to everyone.

For an urgent medical consultation at home, call us

FAQ

Answers to your questions

What is Docadom?

Docadom is an emergency at-home medical consultation service. Our team of qualified doctors comes to your home to provide medical treatment in case of an emergency, avoiding the need to travel to an emergency center.

How can I use Docadom?

You can request a consultation by phone (021 845 45 45) or via our mobile app. We will only need a Swiss insurance card. If you do not have one, we will ask you for a credit card. A doctor will come to your home as soon as possible.

What areas does Docadom serve?

Docadom serves the Lausanne region, in particular, from Cully to Rolle, via La Sarraz. You can check whether your address is within our service area on our website or by phone by submitting a consultation request. We plan to expand our service to other regions in the future.

Is the invoice sent directly to me or to my insurance company?

The invoice will be sent to your insurance company.

I am visiting Switzerland and have health insurance in my country of residence. Am I covered?

Our doctors regularly see people visiting the Lausanne area. You will need to pay for the consultation by credit card and then get reimbursed by your health insurance. International and travel health insurance policies are, however, specific to each provider. Please do not hesitate to check the details of your coverage with your insurer.

I have international health insurance. Will it cover a Docadom consultation?

Most European and international insurance plans cover our consultations. Please check the details with your employer or insurer. However, you will need to pay for the consultation by credit card and then seek reimbursement from your health insurance.

Is it possible to see a specialist after a Docadom consultation?

We can arrange a consultation directly with a Docadom partner specialist. Your primary care doctor will be informed of all decisions made.

Can a doctor come to my workplace?

Yes, a doctor can come to your workplace.

Learn more

For an urgent medical consultation at home, call us

FAQ

Answers to your questions

What is Docadom?

Docadom is an emergency at-home medical consultation service. Our team of qualified doctors comes to your home to provide medical treatment in case of an emergency, avoiding the need to travel to an emergency center.

How can I use Docadom?

You can request a consultation by phone (021 845 45 45) or via our mobile app. We will only need a Swiss insurance card. If you do not have one, we will ask you for a credit card. A doctor will come to your home as soon as possible.

What areas does Docadom serve?

Docadom serves the Lausanne region, in particular, from Cully to Rolle, via La Sarraz. You can check whether your address is within our service area on our website or by phone by submitting a consultation request. We plan to expand our service to other regions in the future.

Is the invoice sent directly to me or to my insurance company?

The invoice will be sent to your insurance company.

I am visiting Switzerland and have health insurance in my country of residence. Am I covered?

Our doctors regularly see people visiting the Lausanne area. You will need to pay for the consultation by credit card and then get reimbursed by your health insurance. International and travel health insurance policies are, however, specific to each provider. Please do not hesitate to check the details of your coverage with your insurer.

I have international health insurance. Will it cover a Docadom consultation?

Most European and international insurance plans cover our consultations. Please check the details with your employer or insurer. However, you will need to pay for the consultation by credit card and then seek reimbursement from your health insurance.

Is it possible to see a specialist after a Docadom consultation?

We can arrange a consultation directly with a Docadom partner specialist. Your primary care doctor will be informed of all decisions made.

Can a doctor come to my workplace?

Yes, a doctor can come to your workplace.

Learn more

For an urgent medical consultation at home, call us

FAQ

Answers to your questions

What is Docadom?

Docadom is an emergency at-home medical consultation service. Our team of qualified doctors comes to your home to provide medical treatment in case of an emergency, avoiding the need to travel to an emergency center.

How can I use Docadom?

You can request a consultation by phone (021 845 45 45) or via our mobile app. We will only need a Swiss insurance card. If you do not have one, we will ask you for a credit card. A doctor will come to your home as soon as possible.

What areas does Docadom serve?

Docadom serves the Lausanne region, in particular, from Cully to Rolle, via La Sarraz. You can check whether your address is within our service area on our website or by phone by submitting a consultation request. We plan to expand our service to other regions in the future.

Is the invoice sent directly to me or to my insurance company?

The invoice will be sent to your insurance company.

I am visiting Switzerland and have health insurance in my country of residence. Am I covered?

Our doctors regularly see people visiting the Lausanne area. You will need to pay for the consultation by credit card and then get reimbursed by your health insurance. International and travel health insurance policies are, however, specific to each provider. Please do not hesitate to check the details of your coverage with your insurer.

I have international health insurance. Will it cover a Docadom consultation?

Most European and international insurance plans cover our consultations. Please check the details with your employer or insurer. However, you will need to pay for the consultation by credit card and then seek reimbursement from your health insurance.

Is it possible to see a specialist after a Docadom consultation?

We can arrange a consultation directly with a Docadom partner specialist. Your primary care doctor will be informed of all decisions made.

Can a doctor come to my workplace?

Yes, a doctor can come to your workplace.

Learn more