Reimbursed by health insurance
A home-visit doctor in Valais, from Martigny to Sierre
A doctor visits you at home in Sion, Martigny, Sierre, and 23 other municipalities across the Rhône Valley, 7 days a week from 8:30 am to 7:30 pm. Covered by health insurance.
What emergencies do we treat?
Our doctors handle a wide range of medical emergencies, from a decline in general condition to technical procedures such as suturing or inserting a urinary catheter. They perform on site the main examinations of an emergency center: clinical examination, ECG, ultrasound, rapid tests, blood tests with quick results, and minor surgical procedures.
Emergency and trauma
Wounds & cuts (sutures if necessary)
Falls, bruises, sprains, strains
Sports injuries
Back pain and low back pain
Other musculoskeletal pain
Infectious diseases
Fever & flu
Respiratory infections (pneumonia)
ENT infections (tonsillitis, sinusitis, otitis)
Urinary tract infections (cystitis, pyelonephritis)
Abscesses (incision if necessary)
Conjunctivitis
General disorders
Asthma attacks
Palpitations
Vomiting & diarrhea
Dehydration
Headaches & migraines
Allergic reactions
Skin rashes
Specific support
Intravenous medication infusion
Bladder catheterization
Psychiatric distress
Inflammatory diseases
Palliative care
Hospitalization at home
How to get a doctor to visit?
1
Make a request
By phone (021 845 45 45) or via our app. You can request a medical consultation for yourself or a relative.
2
Our doctor makes house calls
The doctor arrives at the specified address by e-bike or car, equipped with state-of-the-art equipment for a reliable diagnosis and immediate treatment.
3
Support
The consultation is covered by basic health insurance. A report is sent to your primary care physician, and the medication required for the first 24 hours is provided to you.
Municipalities covered in Valais
Docadom operates across the Rhône plain and its hillsides, from Martigny to Sierre.
26
Municipalities served in the canton of Valais.
180k
Residents within reach of intervention.
Main municipalities covered
Martigny and surroundings
Martigny, Charrat, Fully, Saxon, Saillon, Leytron, Riddes
Sion and surroundings
Chamoson, Ardon, Vétroz, Conthey, Nendaz, Veysonnaz, Sion, Savièse, Grimisuat, Arbaz, Ayent
Sierre and Crans-Montana
Saint-Léonard, Grône, Chalais, Chippis, Sierre, Noble-Contrée, Lens, Icogne, Crans-Montana
Some high-altitude villages are not covered. The app checks your address before you make a request.
Preparing for the consultation
By following these simple guidelines, you will help us maximize the effectiveness of your consultation.
1
When you call us on 021 845 45 45:
Full name
Patient's date of birth
Insurance card
Reason for call and medical history
Phone number where you can be reached
Email
Name of the primary care physician
Exact address of the visit location (access code, building, floor number, door number, name on the intercom)
2
Prepare your medical documents:
List of regular medications (or bring their packaging)
List of allergies
Recent documents (lab results, hospital records, ECGs, X-rays…)
3
While waiting for the doctor to arrive:
Stay home
Keep your phone close at hand
Keep all pets in a separate room for safety and hygiene reasons.
Frequently Asked Questions
Which Valais municipalities are covered?
Docadom operates in 26 municipalities across the Rhône valley and hillsides, from Martigny to Sierre, including Martigny, Fully, Saxon, Conthey, Sion, Savièse, Sierre, and Crans-Montana. Certain high-altitude villages are not covered: the app checks your address before you submit a request.
Does Docadom provide care for children in Valais?
Not yet. In Valais, we treat patients aged 16 and older. Our pediatric home care service is currently available in the Lausanne area.
Is the consultation covered by insurance?
Yes. The consultation is billed according to the official TARDOC tariff and is covered by basic health insurance (LAMal), including the doctor's travel expenses. The deductible and co-payment remain your responsibility.
What are your opening hours?
Every day from 8:30 a.m. to 7:30 p.m., including weekends and public holidays.